Computers, computers, computers…..and Jumbos!
I am sure we have all been there – you have a slight problem with your PC or Mac and it seems to take hours, if not days, to sort the little problem out. In the end all you had to do was tick a box or reset something but the simple fix is never simple to find.
Now I am lucky enough to know a few intelligentpeople who I would have thought could do better with computers but intelligent and common sense do not always go together hand in hand.
The calmest of people can so easily be wound up by a computer issue and this was oh so apparent yesterday when a good friend of mine could not get his printer to work.
He is not one for too many gadgets, has never been a friend of computers yet at work he relies on them to do his job correctly. Not only does he rely upon them but he has to know how to use them. I forgot to mention his job, he drives a Boeing 747.
So yesterday I had a call from this friend of mine who was trying to get his printer to work. It was no ordinary printer but a wireless version, an option I would not have thought this particular person would have bought.
This particular model seemed to provoke an almost instant attack of torrents syndrome as I held the receiver to my ear. It was easy for me to have a little chuckle as I tried to help him out:
“paper?” “check”
“power? “check”
and so it went on.. in the end I thought this particular peripheral was going to depart right through the window as I listened to the banging, crashing and verbal abuse that was continuing down the phone line.
In the end this particular jumbo pilot called an end to my “assistance” as he needed to re-evaluate things. within hours an email arrived to confirm he had managed to print off something so all was well.
…….something his passengers I am sure will be happy about today as they fly off to warmer climates.
The last thing you need is a grumpy pilot who can’t work a computer!
